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Shipping & Returns

How Much will Shipping be on my Order:

Standard Shipping

FREE (spend $250) or from $9.95

  • Your item(s) will be despatched in approximately 1-3 business days
  • Orders dispatched direct from our warehouse
  • Delivery in partnership with Royal Mail/USPS or UPS

*All orders are dispatched on business days and all orders are fully tracked and signed. You WILL need to sign for your order upon receipt.

 

Worldwide Rates & Estimated Delivery Times

 

CountryPrices fromEstimated Delivery Times
United StatesFrom FREEfrom 1-3 Business Days
AnguillaFrom £9.997 - 10 Business Days **
Antigua and BarbudaFrom £9.997 - 10 Business Days **
ArgentinaFrom £9.997 - 10 Business Days **
ArubaFrom £9.997 - 10 Business Days **
AustraliaFrom £5.997 - 10 Business Days **
BahamasFrom £9.997 - 10 Business Days **
BahrainFrom £9.997 - 10 Business Days **
BarbadosFrom £9.997 - 10 Business Days **
BrazilFrom £9.997 - 10 Business Days **
British Virgin IslandsFrom £9.997 - 10 Business Days **
BulgariaFrom £9.997 - 10 Business Days **
CanadaFrom £5.997 - 10 Business Days **
Cayman IslandsFrom £9.997 - 10 Business Days **
ChileFrom £9.997 - 10 Business Days **
ChinaFrom £9.997 - 10 Business Days **
DominicaFrom £9.997 - 10 Business Days **
Dominican RepublicFrom £9.997 - 10 Business Days **
El SalvadorFrom £9.997 - 10 Business Days **
French PolynesiaFrom £9.997 - 10 Business Days **
GeorgiaFrom £9.997 - 10 Business Days **
GrenadaFrom £9.997 - 10 Business Days **
GuamFrom £9.997 - 10 Business Days **
Hong KongFrom £5.997 - 10 Business Days **
IcelandFrom £9.997 - 10 Business Days **
IndiaFrom £9.997 - 10 Business Days **
IsraelFrom £5.997 - 10 Business Days **
JapanFrom £9.997 - 10 Business Days **
Korea, Republic ofFrom £9.997 - 10 Business Days **
KuwaitFrom £9.997 - 10 Business Days **
MacedoniaFrom £9.997 - 10 Business Days **
MalaysiaFrom £9.997 - 10 Business Days **
MartiniqueFrom £9.997 - 10 Business Days **
MauritiusFrom £9.997 - 10 Business Days **
MexicoFrom £9.997 - 10 Business Days **
MontenegroFrom £9.997 - 10 Business Days **
MontserratFrom £9.997 - 10 Business Days **
NamibiaFrom £9.997 - 10 Business Days **
New CaledoniaFrom £9.997 - 10 Business Days **
New ZealandFrom £9.997 - 10 Business Days **
NorwayFrom £9.99from 5 - 7 Business Days
OmanFrom £9.997 - 10 Business Days **
PeruFrom £9.997 - 10 Business Days **
Puerto RicoFrom £9.997 - 10 Business Days **
QatarFrom £9.997 - 10 Business Days **
RomaniaFrom £9.997 - 10 Business Days **
RussiaFrom £9.997 - 10 Business Days **
Saint Kitts and NevisFrom £9.997 - 10 Business Days **
Saint LuciaFrom £9.997 - 10 Business Days **
Saint MartinFrom £9.997 - 10 Business Days **
Saint Vincent and the GrenadinesFrom £9.997 - 10 Business Days **
Saint-BarthelemyFrom £9.997 - 10 Business Days **
Saudi ArabiaFrom £5.997 - 10 Business Days **
SerbiaFrom £9.997 - 10 Business Days **
SeychellesFrom £9.997 - 10 Business Days **
SingaporeFrom £9.997 - 10 Business Days **
Saint MaartenFrom £9.997 - 10 Business Days **
South AfricaFrom £9.997 - 10 Business Days **
SwitzerlandFrom £9.997 - 10 Business Days **
TaiwanFrom £9.997 - 10 Business Days **
ThailandFrom £9.997 - 10 Business Days **
TogoFrom £9.997 - 10 Business Days **
Trinidad and TobagoFrom £9.997 - 10 Business Days **
TunisiaFrom £9.997 - 10 Business Days **
TurkeyFrom £9.997 - 10 Business Days **
Turks and Caicos IslandsFrom £9.997 - 10 Business Days **
Ukraine£9.997 - 10 Business Days **
United Arab Emirates£9.997 - 10 Business Days **
United StatesFrom £9.997 - 10 Business Days **
United States Virgin Islands£9.997 - 10 Business Days **
Uruguay£9.997 - 10 Business Days **
   
** Delivery times are dependant on prompt Customs Clearance which can often delay the delivery times

We offer a fast, efficient and hassle free delivery service. You choose which products to buy and decide where you would like them sent, and we will make sure your items are carefully packaged and arrive safely and quickly.

Dispatch times and estimated delivey times are shown on the product and also on the shopping cart and confirmation. Royal Mail/USPS take 5-7 business days to the US (Other destinations may vary depending on Customs clearance times) UPS takes 2-3 Business days to the US

 

Returns

  1. Ensure the item is returned within 60 days of purchase, unused and in original packaging.
  2. Enclose the returns slip or a copy of your invoice with a note to advise the reason for return.
  3. The customer is responsible for the cost of return.

Once you have shipped your return to our warehouse, please allow up to 5 days for your order to be refunded before contacting us.

Replacements

If a replacement is required please order a replacement and send the original item back for a refund.

Our Returns Address is

UKP care of ITS CoastWaterSports
3390 Rand Rd STE D,
South Plainfield,
NJ
07080-1307
US

Returns Conditions

Please DO NOT write directly, apply stickers or stamps on to the original packaging as this will affect our ability to re-sell the item and may result in a refund being denied if one is requested. We reserve the right to refuse items sent back with defaced or damaged packaging or to charge for the packaging to be replaced.

Please note that you are responsible for any returned items until they are received by us. For this reason we suggest you use an insured method of return such as recorded delivery. You are responsible for the cost of returning items to us.

Items must be returned unused and in the original condition with packaging with tags still attached. Please do not remove any tags unless you intend to keep the items.

Rope which has been cut to your bespoke length cannot be returned.

 

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