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Christmas Ideas for Watersports

Shipping & Returns

Free Shipping:

FREE SHIPPING is available to the USA and will be indicated in your shopping cart when available. 

How Much will Shipping be on my Order:

Shipping rates are shown on the shopping cart page, simply add what you want to your cart and see the available shipping options to your location - as shown in the image below

Click image to enlarge

Shopping Cart Page

You can then select your country for delivery, click update and find out how much the various delivery options will be. Don't forget that our prices are in GBP, so if you live outside the UK you can change the currency on the web site to your local currency

Click image to enlarge

Shipping Estimator

Duties & Taxes

We ship all around the world and different countries have different import duty thresholds. It is the customers responsibility to make sure that they are aware of their countries local import duties and taxes before ordering. Orders refused or returned due to ignornance of this will be refunded minus the original shipping charge and the return charge incurred.

 

Rates & Estimated Delivery Times

CountryPrices fromEstimated Delivery Times
AnguillaFrom £9.997 - 10 Business Days **
Antigua and BarbudaFrom £9.997 - 10 Business Days **
ArgentinaFrom £9.997 - 10 Business Days **
ArubaFrom £9.997 - 10 Business Days **
AustraliaFrom £5.997 - 10 Business Days **
BahamasFrom £9.997 - 10 Business Days **
BahrainFrom £9.997 - 10 Business Days **
BarbadosFrom £9.997 - 10 Business Days **
BrazilFrom £9.997 - 10 Business Days **
British Virgin IslandsFrom £9.997 - 10 Business Days **
CanadaFrom £5.997 - 10 Business Days **
Cayman IslandsFrom £9.997 - 10 Business Days **
ChileFrom £9.997 - 10 Business Days **
ChinaFrom £9.997 - 10 Business Days **
DominicaFrom £9.997 - 10 Business Days **
Dominican RepublicFrom £9.997 - 10 Business Days **
El SalvadorFrom £9.997 - 10 Business Days **
French PolynesiaFrom £9.997 - 10 Business Days **
GeorgiaFrom £9.997 - 10 Business Days **
GrenadaFrom £9.997 - 10 Business Days **
GuamFrom £9.997 - 10 Business Days **
Hong KongFrom £5.997 - 10 Business Days **
IcelandFrom £9.997 - 10 Business Days **
IndiaFrom £9.997 - 10 Business Days **
IsraelFrom £5.997 - 10 Business Days **
JapanFrom £9.997 - 10 Business Days **
Korea, Republic ofFrom £9.997 - 10 Business Days **
KuwaitFrom £9.997 - 10 Business Days **
MalaysiaFrom £9.997 - 10 Business Days **
MartiniqueFrom £9.997 - 10 Business Days **
MauritiusFrom £9.997 - 10 Business Days **
MexicoFrom £9.997 - 10 Business Days **
NamibiaFrom £9.997 - 10 Business Days **
New CaledoniaFrom £9.997 - 10 Business Days **
New ZealandFrom £9.997 - 10 Business Days **
NorwayFrom £9.99from 5 - 7 Business Days
OmanFrom £9.997 - 10 Business Days **
PeruFrom £9.997 - 10 Business Days **
Puerto RicoFrom £9.997 - 10 Business Days **
QatarFrom £9.997 - 10 Business Days **
RussiaFrom £9.997 - 10 Business Days **
Saint Kitts and NevisFrom £9.997 - 10 Business Days **
Saint LuciaFrom £9.997 - 10 Business Days **
Saint MartinFrom £9.997 - 10 Business Days **
Saint Vincent and the GrenadinesFrom £9.997 - 10 Business Days **
Saint-BarthelemyFrom £9.997 - 10 Business Days **
Saudi ArabiaFrom £5.997 - 10 Business Days **
SeychellesFrom £9.997 - 10 Business Days **
SingaporeFrom £9.997 - 10 Business Days **
Sint MaartenFrom £9.997 - 10 Business Days **
South AfricaFrom £9.997 - 10 Business Days **
SwitzerlandFrom £9.997 - 10 Business Days **
TaiwanFrom £9.997 - 10 Business Days **
ThailandFrom £9.997 - 10 Business Days **
TogoFrom £9.997 - 10 Business Days **
Trinidad and TobagoFrom £9.997 - 10 Business Days **
TunisiaFrom £9.997 - 10 Business Days **
TurkeyFrom £9.997 - 10 Business Days **
Turks and Caicos IslandsFrom £9.997 - 10 Business Days **
Ukraine£9.997 - 10 Business Days **
United Arab Emirates£9.997 - 10 Business Days **
United States - PostFrom $9.997 - 10 Business Days after Dispatch
United States - UPSFrom $29.992-3 Days after Dispatch
United States Virgin Islands£9.997 - 10 Business Days **
Uruguay£9.997 - 10 Business Days **
   
** Delivery times are dependant on prompt Customs Clearance which can often delay the delivery times

 

offer a fast, efficient and hassle free delivery service. You choose which products to buy and decide where you would like them sent, and we will make sure your items are carefully packaged and arrive safely and quickly.

*We try our best to get all orders dispatched within 24 - 48 hours of receiving your order. 

Free Shipping:

FREE SHIPPING is available to the USA and will be indicated in your shopping cart when available. 

Shortages & Damaged Items:

All items not received must be notified to us in writing within 14 days of the order being dispatched to enable us to make enquiries and register a claim with the carrier. Items reported after that time cannot be refunded.

Items damaged on arrived must be reported in writing within 48 hours of receipt. Claims made after this time cannot be entertained.

Duties & Taxes

We ship all around the world and different countries have different import duty thresholds. It is the customers responsibility to make sure that they are aware of their countries local import duties and taxes before ordering. Orders refused or returned due to ignornance of this will be refunded minus the original shipping charge and the return charge incurred.

 

Rates & Estimated Delivery Times

 

CountryPrices fromEstimated Delivery Times
AnguillaFrom £9.997 - 10 Business Days **
Antigua and BarbudaFrom £9.997 - 10 Business Days **
ArgentinaFrom £9.997 - 10 Business Days **
ArubaFrom £9.997 - 10 Business Days **
AustraliaFrom £5.997 - 10 Business Days **
BahamasFrom £9.997 - 10 Business Days **
BahrainFrom £9.997 - 10 Business Days **
BarbadosFrom £9.997 - 10 Business Days **
BrazilFrom £9.997 - 10 Business Days **
British Virgin IslandsFrom £9.997 - 10 Business Days **
CanadaFrom £5.997 - 10 Business Days **
Cayman IslandsFrom £9.997 - 10 Business Days **
ChileFrom £9.997 - 10 Business Days **
ChinaFrom £9.997 - 10 Business Days **
DominicaFrom £9.997 - 10 Business Days **
Dominican RepublicFrom £9.997 - 10 Business Days **
El SalvadorFrom £9.997 - 10 Business Days **
French PolynesiaFrom £9.997 - 10 Business Days **
GeorgiaFrom £9.997 - 10 Business Days **
GrenadaFrom £9.997 - 10 Business Days **
GuamFrom £9.997 - 10 Business Days **
Hong KongFrom £5.997 - 10 Business Days **
IcelandFrom £9.997 - 10 Business Days **
IndiaFrom £9.997 - 10 Business Days **
IsraelFrom £5.997 - 10 Business Days **
JapanFrom £9.997 - 10 Business Days **
Korea, Republic ofFrom £9.997 - 10 Business Days **
KuwaitFrom £9.997 - 10 Business Days **
MalaysiaFrom £9.997 - 10 Business Days **
MartiniqueFrom £9.997 - 10 Business Days **
MauritiusFrom £9.997 - 10 Business Days **
MexicoFrom £9.997 - 10 Business Days **
NamibiaFrom £9.997 - 10 Business Days **
New CaledoniaFrom £9.997 - 10 Business Days **
New ZealandFrom £9.997 - 10 Business Days **
NorwayFrom £9.99from 5 - 7 Business Days
OmanFrom £9.997 - 10 Business Days **
PeruFrom £9.997 - 10 Business Days **
Puerto RicoFrom £9.997 - 10 Business Days **
QatarFrom £9.997 - 10 Business Days **
RussiaFrom £9.997 - 10 Business Days **
Saint Kitts and NevisFrom £9.997 - 10 Business Days **
Saint LuciaFrom £9.997 - 10 Business Days **
Saint MartinFrom £9.997 - 10 Business Days **
Saint Vincent and the GrenadinesFrom £9.997 - 10 Business Days **
Saint-BarthelemyFrom £9.997 - 10 Business Days **
Saudi ArabiaFrom £5.997 - 10 Business Days **
SeychellesFrom £9.997 - 10 Business Days **
SingaporeFrom £9.997 - 10 Business Days **
Sint MaartenFrom £9.997 - 10 Business Days **
South AfricaFrom £9.997 - 10 Business Days **
SwitzerlandFrom £9.997 - 10 Business Days **
TaiwanFrom £9.997 - 10 Business Days **
ThailandFrom £9.997 - 10 Business Days **
TogoFrom £9.997 - 10 Business Days **
Trinidad and TobagoFrom £9.997 - 10 Business Days **
TunisiaFrom £9.997 - 10 Business Days **
TurkeyFrom £9.997 - 10 Business Days **
Turks and Caicos IslandsFrom £9.997 - 10 Business Days **
Ukraine£9.997 - 10 Business Days **
United Arab Emirates£9.997 - 10 Business Days **
United States - PostFrom $9.997 - 10 Business Days after Dispatch
United States - UPSFrom $29.992-3 Days after Dispatch
United States Virgin Islands£9.997 - 10 Business Days **
Uruguay£9.997 - 10 Business Days **
   
** Delivery times are dependant on prompt Customs Clearance which can often delay the delivery times

 

The customer is responsible for the cost of the return back to our address here

CoastWaterSports
Unit 6a Seymours Yard
Millwey Rise Industrial Estate
Axminster
Devon
EX13 5TQ

For Customers in the USA we do offer a the facility for you to purchase a prepaid label for your return. The cost of the label is $19.99 up to 1kg, $24.99 up to 2kg.

If you would like to take up this opportunity then please contact us.

FREE RETURNS for Paypal Customers by Paypal. Just activate PayPals Return Shipping On Us in your Paypal Account https://www.paypal.com/uk/webapps/mpp/refunded-returns Then process your free shipping direct with Pal Pay by uploading your reciept for the return cost. Conditions Apply See Paypal for details.

Please DO NOT write directly, apply stickers or stamps on to the original packaging as this will affect our ability to re-sell the item and may result in a refund being denied if one is requested. We reserve the right to refuse items sent back with defaced or damaged packaging or to charge for the packaging to be replaced.

Please note that you are responsible for any returned items until they are received by us. For this reason we suggest you use an insured method of return such as recorded delivery. You are responsible for the cost of returning items to us.

Please Select the Reason for Return from the Options Below:

1. Items returned because they are damaged, defective or sent incorrectly

You have 30 days from the date of receipt to return damaged/faulty goods. If you are returning an item because of an error on our part or because it is damaged or defective, please contact us in the first instance to be sent a pre-paid label. Do NOT send any items to us without first confirming the postage costs if you are expecting CoastWaterSports to pay the return costs

For large / heavy items please contact us and we will arrange a collection.

CoastWaterSports will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to re-charge you for the item/s and to recover our fees and expenses from you.

2. Items cancelled or returned for refund or exchange

Items Returned Within 30 Days Of Delivery:

If you are not completely satisfied with your goods you may return them unused and in the original condition with tags attached within 30 days of the day that you receive your order. Please state if you require a refund or exchange. See below for goods returned after this 30 day period.

Items must be returned unused and in the original condition with packaging with tags still attached. Please do not remove any tags unless you intend to keep the items.

Rope which has been cut to your bespoke length cannot be returned.

Exchanges

Please re-order the item you need in the correct size online and send the item that dosn't fit back for a refund.

Refunds

Just send the item you don't want back to us in its original condition and packaging and we will sort your refund as soon as we get it back.

Items Returned Outside of the 30 Day Period:

Items can be returned for exchange at the managers discretion outside of this period and may be subject to a restocking fee of 20%

Items must be returned unused and in the original condition with packaging and tags.

Additional Monies & Refunds: Additional monies for return postage or the additional cost of items can be taken on the same card you used when you made your original order with your permission.

Cheques: Unfortunately we no longer accept cheques. Additional monies for return postage or the additional cost of items can be taken on the same card you used when you made your original order with your permission.

3. Items returned from Outside of the EU

Goods returned from overseas must be declared as "Returned Goods"on the Customs Declaration. The Description of the items on the declaration MUST BE "Returned Goods of UK origin" to allow UK Customs clearance. We will not accept any goods returned to us which have incurred Customs charges. Goods which have incurred charges will be refused.

Delivery fees will not be reimbursed, in accordance with The Consumer Contracts Regulations 2013 (which supersedes the UK Distance Selling Regulations). Click here for details.

 

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